Privacy Policy
Who are we
Our website address is assistencia-prisminfinito.pt.
Privacy Policy
Prisminfinito respects the privacy of its website visitors and is committed to protecting any personal data that may be collected during its use. This Privacy Policy explains which data is collected, how it is used, and the rights of data subjects.
Data Collection and Processing
The website does not allow the creation of user accounts, does not have private areas, and does not provide comment systems. The only personal data collected comes from contact or information request forms.
Forms
When a visitor submits a form, the data provided in the form (for example: name, email, phone number, message) is collected, as well as the IP address and browser user agent. This data is used solely to respond to the submitted request and for security purposes, namely spam detection.
Data submitted through forms is not used for commercial purposes without consent and is not shared with third parties, except where required to comply with legal obligations.
Cookies
The website may use cookies that are strictly necessary for its operation, namely:
- Technical cookies for internal functionality.
- Security cookies used for spam or abuse detection.
- Cookies associated with embedded content (for example, videos or maps), which are set by the respective external services.
The website does not use cookies for account registration, public sessions or comments, as these features do not exist.
Visitors may manage or block cookies in their browser settings.
Embedded content from other websites
Some pages may include embedded content from third parties (videos, maps, images, etc.). Embedded content behaves as if the visitor had accessed the external service directly. These services may:
- collect data,
- use cookies,
- integrate tracking mechanisms,
- monitor interactions.
Visitors are advised to consult the privacy policies of the respective services (for example, YouTube, Vimeo, Google Maps).
Data sharing
Data submitted through forms is not shared with third parties, except where required to comply with legal obligations or to ensure system security (for example, automated spam detection services).
Data retention
Data submitted through forms may be retained for the period necessary to process the request and follow up on any subsequent communications. When no longer required, the data will be deleted, unless otherwise required by law.
The website does not have user accounts, therefore no user profiles or session histories are stored.
Data subject rights
Under applicable legislation, data subjects may request:
- access to their personal data;
- rectification of inaccurate data;
- erasure of data, where applicable;
- restriction of or objection to processing;
- data portability, where applicable.
Requests must be submitted in writing via the contact details available on the website.
Transfer of data outside the European Union
No international transfers of personal data are carried out, except when the visitor interacts with embedded content hosted on external services operating outside the EU (for example, YouTube, Google Maps). In such cases, the respective privacy policies apply.
Security
Prisminfinito adopts technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or destruction.
Changes to this Policy
This Privacy Policy may be updated without prior notice. Periodic consultation is recommended.